Sahil Malgundkar

Product/UX Research · Internship · Irving, TX

• As sole designer, designed and handed off four end-to-end features in 9 weeks for WellFit Pay's Payment Arrangements platform: patient dashboard (mobile + desktop), automated reminders, office metrics dashboard, and a Propensity-to-Repay scoring tool
• Planned and ran pre-launch validation with 75+ participants across UserTesting.com, internal staff, and a partner dental office, the Propensity-to-Repay concept scored 3.8/5 and was handed off as a build-ready spec
• Shaped the productization strategy for Payment Arrangements and presented it directly to the CEO, CFO, and CPO; the CEO greenlit it for build

Product Designer · Contract · Remote

• Designed the end-to-end experience for an AI-powered fashion chatbot at an early-stage startup, from concept through interaction design
• Ran comparative usability testing (5 manual vs. 5 chatbot-assisted users), validating faster outfit selection through the chatbot
• Redesigned the discover page mobile-first, unifying recommendations, weather, and trends while improving accessibility
• Translated variable, sometimes inconsistent AI model outputs into UI patterns that stayed intuitive and on-brand

Product Designer · Internship · Austin, TX

• Owned end-to-end design of a routes and goal-tracking feature for an early-stage dog walking app, intended to boost retention and monetization
• Uncovered usability gaps through task-based testing with 10+ users and time-on-task analysis, directly shaping feature development
• Built a 15+ component Figma library (route cards, goal trackers, navigation), standardizing UI patterns and reducing design inconsistencies app-wide
• Informed design decisions through 10+ user interviews, surveys, card sorting, and competitive analysis

Product Designer · Contract · Austin, TX

• Streamlined a digital progress tracker for dentists managing licenses and CE requirements, restructuring IA to reduce workflow complexity
• Pitched the product at a UT Austin design showcase, presenting to 30+ attendees and 5+ CEOs, emphasizing visual storytelling, rationale, and accessibility-first design
• Led A/B testing on generic vs. personalized dashboards; users completed tasks faster on the personalized version
• Surfaced usability gaps through 15 user interviews and heuristic evaluations, validating design decisions throughout the project

UX Researcher · Internship · Dallas, TX

• Analyzed 50+ user interviews with BLM community members and police officers, identifying behavioral patterns that shaped UX frameworks
• Applied diary studies and card sorting to validate content hierarchy and capture longitudinal user behaviors across sessions
• Conducted recurring focus groups with 10+ participants, translating community insights into human-centered design priorities

Product Designer · Contract · Austin, TX

• Developed an accessible slider-based confidence assessment for an iOS/Android diabetes education app serving elderly users, improving assessment completion rates observed during usability testing
• Spearheaded restructuring of lesson hierarchy and navigation, validating the redesign through usability testing with 10 participants and observing a ~25% increase in task completion
• Partnered with founders, developers, and project managers to refine workflow that accelerated delivery by 5%

Bachelor of Science, Informatics