Resume

Product/UX Research · Internship · Irving, TX

• Delivered four end-to-end features in 9 weeks as sole designer for WellFit Pay (used in 1,000 dental offices): patient dashboard, automated reminders, office metrics dashboard, and a Propensity-to-Repay score
• Planned and ran pre-launch usability testing with 75+ participants across UserTesting.com, internal stakeholders, and a partner dental office; the patient dashboard averaged a 78% rating and Propensity-to-Repay 76%
• Led discovery through 9 stakeholder interviews, 3 dental office sessions, and a 9-platform competitive analysis, scoping a 13-feature product roadmap and presenting the strategy and designs to the CEO, CFO, and CPO

Product Designer · Contract · Remote

• Designed the end-to-end experience for an AI fashion chatbot at an early-stage startup, from concept through interaction design, translating variable AI model outputs into consistent, on-brand UI patterns across the app
• Ran comparative usability testing (5 manual vs. 5 chatbot-assisted users), validating faster outfit selection
• Redesigned the discover page mobile-first, unifying recommendations, weather, and trends with better accessibility

Product Designer · Internship · Austin, TX

• Owned end-to-end design of a routes and goal-tracking feature for a dog walking app to lift retention and revenue
• Uncovered usability gaps via task-based testing with 10+ users, time-on-task analysis, and 10+ user interviews
• Built a 15+ component Figma design system library (route cards, goal trackers, navigation) to standardize UI

Product Designer · Internship · Austin, TX

• Created a CE and license tracking dashboard for dentists, restructuring IA to replace manual tracking workflows
• Directed A/B testing of generic vs. personalized dashboards; users completed tasks faster on the personalized one
• Validated decisions via 15 user interviews; pitched at a UT Austin showcase to 30+ attendees and 5+ CEOs

UX Researcher · Internship · Dallas, TX

• Analyzed 50+ interviews with community members and police officers, identifying behavioral patterns for UX
• Applied diary studies and card sorting to validate content hierarchy and capture longitudinal user behavior
• Facilitated recurring focus groups with 10+ participants, translating insights into human-centered priorities

Product Designer · Contract · Austin, TX

• Developed an accessible slider for an iOS and Android diabetes app that gauges elderly users’ confidence levels
• Restructured lesson hierarchy and navigation, observing a ~25% increase in task completion with 10 participants
• Partnered with founders, developers, and project managers to refine a workflow that sped up delivery by 5%

B.S. Informatics, Minor in Communication Studies